No matter how big website you are running, financial problems may come in your way. In order to tackle such problems, we've decided to not suspend your service after 3 days of your due date. This isn't manual, to request an extension, you must open a ticket. Incase you need a week more, you can open up a ticket requesting. We will review your payment history and past invoice payment dates, if we're clear, we may grant you extensions.
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