TERMS OF SERVICE
Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the (shadowhosting.net) website (the “Service”) operated by Shadow Networks International (“us”, “we”, or “our”). Anywhere ("client", "he/she" or "him/her") is mentioned, it is subjected to the person who is using our service.
Customers have been granted relatively unrestricted resources to some of their web hostings and servers. However, if the customer is subjected to abuse our below mentioned terms and conditions, we, Shadow Hosting International, have rights to 'cancel/terminate/set the order to fraud' anytime without notice.
Shadow Hosting International welcomes you.
Shadow Hosting provides its service to you subject to the following Terms of Service ("TOS"), which may be updated by us from time to time without notice to you. You can review the most current version of the TOS at any time at: /terms-of-service.html. In addition, when using particular Shadow Hosting owned or operated services, you and Shadow Hosting shall be subject to any posted guidelines or rules applicable to such services, which may be posted from time to time. All such guidelines or rules (including but not limited to our Spam Policy) are hereby incorporated by reference into the TOS. Shadow Hosting may also offer other services that are governed by different Terms of Service.
General Terms and Conditions
a)We offer our service to our clients when they register with us. While registering, we require our client to provide their Name, Email, Address, Phone Number, Country, Area Code, password he/she would like to use to log-in to our portal. The client is subjected to provide accurate information while registering on our website. Providing false information/details may result in permenant ban from our service. If we think he/she is providing false information, we MAY ask him/her to provide their local/national ID or any other government issued identification proof so that we can confirm the details. As soon as we confirm, all the details sent by the client are deleted from our system and is used ONLY for verificaiton purpose.
b)If there are any change in customer's details like phone number, address or name, client shall navigate to their account setting and edit it accordingly.
c)The servicees we provide are solely subjected to client and if any action made from client's end, we're not responsible. This is subjected to their services getting hacked due to malicious scripts installed. If client thinks that it's not their fault, he/she may contact us via support and we will investigate into it.
d)If the client is using our service to "resell", again, the client is responsible for anything that causes damage to our/their system. We therefore recommend you to strictly provision your client's actions when reselling our service. If any illegal activities are being executed, we have full rights to suspend the service without any notice or refund.
e)If the client causes damage to our system due to their action, they're legally responsible for any financial harms caused to us. We also have rights to terminate their service and ban them permenantly anytime without notice.
1.2)ServicesThis section applies to all services offered by Shadow Hosting. The customer IS NOT/MAY NOT:
We reserve rights to terminate any service any time without any notice which is deemed offense/inappropriate/unlawful. This also includes all the rules and regulations mentioned in Terms and Conditions
1.2.1)Virtual Private Server(s)/Virtual Dedicated Server(s)/Dedicated Server(s)a)Servers are limited in the following ways. Client(s) MAY NOT:
1.2.2)Web HostingWeb hosting are limited in the following mentioned ways. These limitations are pre-configured into our system to restrict the ability for compromised/hacked websites to be exploited by the hacker(s) and for the web hosting to be used for tasks other than web hosting. Client may request exception by contacting us at firstname.lastname@example.org. Client MAY NOT:
We reserve right to terminate any account, at any time, without notice if it is subjected to violation of our ToS.
For refund policy, please check refund policy page.
For SLA agreement, please check SLA agreement page.
1.6)Managed Service Agreement
When ordering some products from our website, you might see an additional option of "managed service". This managed service is made at customer's ease to provide them easiest solution for installation of their desired softwares and other within scope works. To maintain a perfect standard and proper explanation of what comes within the scope of "Managed services", we've put some terms on it.
Managed services are eligible for the following services and are applicable for servers only.
Client shall take care of their data installed during any managed ongoing operation. If any unexpected issue occurs, technician may reinstall the server anytime with a proper justification without any notice. However, you can instruct technician to allow/disallow them to do operational thing.
If client wishes to get something installed beyond our scope, we still might give it a try on our agreement.
NOTE - Client is strongly instructed to not login to the server or do any changes in installation of managed service unnnecessarily. This is to avoid any unwanted issues that may arise due to interference which we strictly prohibit.
You hereby accept all the terms, policies and agreements when you register with us. We have rights to change in the terms and conditions at anytime with/or without notice. We will keep the data updated whenever we make any changes to terms and condition.